Part One

The award winning drama set in an Ambulance Control Room. Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young woman who has been sexually assaulted to a vicious attack on an ambulance crew. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death But how can a newly pregnant Carrie maintain a calm facade when she has to work with an AI system that can listen but doesn't always understand and her own body rebelling against her. For details of organisations which offer advice and support with pregnancy related issues, go online to bbc.co.uk/actionline Carrie ..... Sarah Ridgeway Will ..... Rick Warden Ian ..... Michael Jibson Caitlyn ..... Rowan Robinson Dan/Doctor ..... Tom Victor Flo/Holly ..... Abbie Andrews Isaac ....Keenan Munn-Francis Andy ..... Jason Barnett Nina ..... Kitty O'Sullivan Receptionist ..... Maggie Service Technical Producers ..... Andrew Garratt & Neva Missirian Production Co-ordinator ..... Luke MacGregor Writer ..... Al Smith Director ..... Sally Avens A BBC Studios Audio Production