Episode 1

Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young man who has fallen whilst attempting to put up a flag, to a mother dealing with the death of her only son. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death. The programme contains scenes of a traumatic nature. Carrie ….. Sarah Ridgeway Will ….. Rick Warden Ian ….. Michael Jibson Nick ….. Archie Christoph-Allen David/ Æssan ….. Keneth Collard Peter ….. Sam Dale Bella ….. Sadie Gray Natalie ….. Anna Spearpoint Lauren ….. Yasmin Mwanza Gwen ….. Clare Corbett Production Co-ordinator ….. Luke MacGregor Technical Producers ….. Keith Graham, Sam Dickinson Writer ….. Al Smith Director ….. Sally Avens A BBC Studios Production.