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How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy.
Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250602
Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxiety
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This programme was originally broadcast in June 2025.