Office English: Client management

How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy. Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250602 Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxiety Get our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newsletters This programme was originally broadcast in June 2025.