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HBS Managing the Future of Work · June 24 · 40 min

RBC's Kelly Bradley on Disclosure, Disruption, and Developing Talent

The Royal Bank of Canada CHRO explains how the bank's early AI investments are reshaping talent, leadership, and work. Also: RBC's strategic approach to integrating HSBC Bank Canada, redesigning entry-level roles, expanding college recruiting, balancing automation with relationship banking, and why human judgment remains a lasting competitive advantage.

0:00-40:36
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The Royal Bank of Canada CHRO explains how the bank's early AI investments are reshaping talent, leadership, and work. Also: RBC's strategic approach to integrating HSBC Bank Canada, redesigning entry-level roles, expanding college recruiting, balancing automation with relationship banking, and why human judgment remains a lasting competitive advantage.

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