Hacking Humans

As B2C interactions shift online, call centers become new fraud vector.

Jan 14, 2021 · 39 min · Season 3 · Episode 130
0:00-39:28

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Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam.

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