E64: Innovating Government Services with Data and Technology

In this episode of Gov Tech Today, host engages with Jeffrey Marino, Director of the California Office of Data and Innovation (ODI), to discuss his journey from data journalism to government service. They delve into government use of data during the COVID-19 crisis, the challenges of data analytics in state systems, and the mission of ODI to enhance service delivery through technology and human-centered design. They also explore the Engaged California program and Innovation Fellows initiative aimed at gathering state employee feedback and fostering transformational change from within. 00:00 Introduction and Guest Welcome 00:24 Jeffrey Marino's Background and Journey 01:29 COVID-19 Data Challenges and Solutions 03:08 Engaging the Public and Policy Impact 04:57 Building Data Analytics Pipelines 06:18 The Role and Mission of ODI 07:41 Innovation in Government: Challenges and Strategies 19:13 Engaged California and Innovation Fellows Program 24:09 Addressing Employee Feedback and Trust 31:19 Conclusion and Final Thoughts