When is it right to break the rules?

In a road accident with a tanker, a patient needs to be resuscitated with a defibrillator. The only thing is, the vehicle is rapidly filling up with a lake of petrol and the defibrillator will make a spark..... Like all things in life, emergencies and crises sometimes don't follow the trajectory we assume they will. When you're face to face with real life disaster, when do you follow the rules you've trained for and when do you need to make a different decision? In this episode of Foresight Matters, David Cloake talks to Professor Edward Borodzicz of the University of the West of Scotland about precisely this question. They also delve into understanding the difference between an emergency and a crisis, why humans don't seem to learn from past mistakes, and who performs better in emergency exercises - the leaders or the workers... For advice on risk and business resilience, contact David Cloake at Foresight Solutions on david@foresightsolutions.net