Ep017 - Caring for Clients - Alison Lambert - Onswitch

Nov 5, 2024 · 15 min · 14.9 MB

0:00-15:24

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We welcome back Onswitch CEO ALISON LAMBERT who has spent the past two decades in the veterinary consumer marketplace.

So what, in 2024, is "the client experience"? What are the consequences if its ignored? What are the benefits of getting it "spot on"?

This episode is packed full of practical advice - enjoy!