Powerful Links – Why Trust Changes Team Behaviour And Performance
transcript
show notes
Managers should understand why trust changes team behaviour and use it to increase team performance.
I talk about trust and people problems in teams and share 5 great practical ways to build trust in teams that any manager can use very successfully.
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For any manager or leader, it is important to understand how trust impacts team behaviours. If you don’t you are likely to make mistakes that damage trust, damage team performance and damage your personal prospects.
How manager trust impacts team behaviours very directly impacts overall team performance. Imagine a team that does NOT trust their manager to treat them fairly, be consistent and be reasonable. They spend a lot of time and effort protecting themselves and avoiding situations in which they might not do a good enough job. This environment reduces learning, responsibility, accountability, development and team performance – by a surprising amount.
The lower team performance, the higher manager job insecurity and the lower the personal career prospects for the manager.
I explain the psychological impact of trust on team behaviour and what that means for team, business and manager.
Everything a manager does should be considered in reference to trust. How trust improves employee behaviour is a critical tool for managers to build high performing teams.
If you have any questions on “Powerful Links – Why Trust Changes Team Behaviour And Performance”, please email me at support@enhance.training and I will get back to you.
Jess Coles
enhance.training