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Ecommerce Conversations · Friday · 32 min

I Built a Voice Bot for Customer Calls

Customer phone support has been a huge burden for Beardbrand, host Eric Bandholz's company, with its small staff. His solution was an AI voice bot, which he recently built in about a day. He used Grok Bot, xAI’s agent platform, and SpaceXAI’s Grok Voice API. In this episode, he describes how he built the bot and his plans to test and improve it. He refers to his video at • https://www.practicalecommerce.com/i-built-a-voice-bot-for-customer-calls ****** Practical Ecommerce helps online merchants improve with expert articles, podcasts, and webinars. Founded in 2005, we're an independent publisher, unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com

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Customer phone support has been a huge burden for Beardbrand, host Eric Bandholz's company, with its small staff. 

His solution was an AI voice bot, which he recently built in about a day. He used Grok Bot, xAI’s agent platform, and SpaceXAI’s Grok Voice API.

In this episode, he describes how he built the bot and his plans to test and improve it. He refers to his video at 

• https://www.practicalecommerce.com/i-built-a-voice-bot-for-customer-calls

******
Practical Ecommerce helps online merchants improve with expert articles, podcasts, and webinars. Founded in 2005, we're an independent publisher, unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

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