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Data Analytics Chat · Oct 8, 2025 · 56 min

How Agentic AI Will Impact Business

In this episode of Data Analytics Chat, we welcome Sundip Gorai, Global Head of Data Science and AI at Global Payments, a Fortune 500 company. Sundip shares insights from his expansive career journey, which spans across various industries like banking and manufacturing, and discusses how agentic AI is revolutionising business. He offers insight into AI strategy, the challenges of adopting AI, and the importance of striking a balance between technology and ethics and social responsibility. Sundip also reflects on the future of work, the impact of AI on jobs, and the need for continuous learning in this rapidly evolving field. 00:00 Introduction and Initial Thoughts on Leadership 01:04 Welcome to Data Analytics Chat 02:18 Sundip Gorai's Career Journey 08:11 Defining Moments and Challenges in Career 17:17 Leadership Skills and Attributes 19:47 Meditation and Stress Management 24:10 Approaching AI Strategy 28:54 Choosing the Right Tools for AI Strategy 29:04 The Unchanging Layers of AI Strategy 30:01 The Obsession with Tools and Technologies 31:07 Understanding Agent AI 34:07 Industries Adopting Agent AI 39:01 Challenges in Deploying AI 43:15 Impact of AI on Jobs and Skills 49:10 Future of Business and Mankind with AI Thank you for listening!

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In this episode of Data Analytics Chat, we welcome Sundip Gorai, Global Head of Data Science and AI at Global Payments, a Fortune 500 company. Sundip shares insights from his expansive career journey, which spans across various industries like banking and manufacturing, and discusses how agentic AI is revolutionising business. 

He offers insight into AI strategy, the challenges of adopting AI, and the importance of striking a balance between technology and ethics and social responsibility. Sundip also reflects on the future of work, the impact of AI on jobs, and the need for continuous learning in this rapidly evolving field.

00:00 Introduction and Initial Thoughts on Leadership
01:04 Welcome to Data Analytics Chat
02:18 Sundip Gorai's Career Journey
08:11 Defining Moments and Challenges in Career
17:17 Leadership Skills and Attributes
19:47 Meditation and Stress Management
24:10 Approaching AI Strategy
28:54 Choosing the Right Tools for AI Strategy
29:04 The Unchanging Layers of AI Strategy
30:01 The Obsession with Tools and Technologies
31:07 Understanding Agent AI
34:07 Industries Adopting Agent AI
39:01 Challenges in Deploying AI
43:15 Impact of AI on Jobs and Skills
49:10 Future of Business and Mankind with AI

Thank you for listening!