Contact Center Show

The lure of the contact center

Mar 30, 2021 · 19 min · 18.8 MB
0:00-19:33

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Amas and Bob always have a great conversation.  This week they discuss:

  • Why stay in the contact center industry?
  • What is "Ikijia"?
  • Contact center leaders have a worse job satisfaction rate than contact center agents. 

And so much more...

To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv