Mastering Strategy and Culture w/Master Strategist Glen Stoffel

May 17, 2021 · 51 min · 49.6 MB

0:00-51:41

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Join Amas and Bob as they have an engaging conversation with top strategist Glenn Stoffel about...

Glenn's story about his experience in the Contact Center
Why is strategy so important in an organization
How we tend to have a 'shoot first' approach to what is really a communications business

And much more...

Learn more about our guest Glenn Stoffel: