CAPM Exam Prep 24, Stakeholder Engagement Assessment Matrix
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This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams.
In this episode you will learn:
- The Stakeholder Engagement Assessment Matrix compares a stakeholder's Current (C) engagement to the Desired (D) level required for project success.
- The five levels of engagement, in order of progression, are Unaware, Resistant, Neutral, Supportive, and Leading.
- The gap between the Current and Desired states dictates the specific strategies and actions in the Stakeholder Engagement Plan.
- A common CAPM exam trap is assuming every stakeholder must be moved to 'Leading'; the desired level is tailored to their specific role and influence.
- A helpful mnemonic to remember the engagement levels is "Uncle Roger's New Smart Lawnmower" (Unaware, Resistant, Neutral, Supportive, Leading).
For more free exam prep tools, practice questions, and AI-powered explanations, visit https://open-exam-prep.com/ or YouTube Channel: https://www.youtube.com/@Open-exam-prep
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