How to shift engineering culture by focusing on incentives, not mandates

Jeff Schnitter, Solution Architect at Cortex and former developer experience leader at Workday, joins Ganesh Datta to explore why changing engineering culture requires starting with pain points rather than jumping to solutions. Jeff shares his experience shifting from a standardization mindset to an outcomes-based approach, the critical lesson that software development is "more faith-based than tech-based," and why new employees are uniquely valuable for questioning the status quo.