Why Great Pilates Isn’t Enough Anymore | Georgia Testa
transcript
show notes
"Until you do that, you're not a brand, you're just a transactional product within their life."
In this episode, we are joined by Georgia Testa, founder of Studio 281, a fast-growing Reformer Pilates and functional fitness brand with five locations across Bedford, Milton Keynes, Ampthill, and Olney.
They explore what it really takes to build a genuine community in a Pilates studio, from why customer loyalty can never be built on a transactional relationship, to the mindset shift needed to stand out in an increasingly saturated market.
They unpack the current state of the Pilates industry, including how modalities like Reformer, strength training, and wellness concepts can work alongside each other rather than compete, and why brand now matters more than the product itself.
They also go deeper into the realities of running and scaling a multi-location studio business, from leadership and hiring the right instructors, to the honest, unfiltered challenges of balancing motherhood, burnout, and growth.
Timestamps
00:00 Meeting Georgia and the origins of Studio 281
00:47 Why community has become central to the studio
04:12 Georgia's journey from dance to personal training to Pilates
10:34 Why every modality should own its own lane
13:52 Competitors vs. inspiration in a saturated market
20:07 The consultant framework: building real community from scratch
33:50 Scaling across multiple locations
45:08 Brand over product in a crowded Pilates market
47:36 Motherhood, burnout, and finding your own balance
59:03 Where to find Georgia and Studio 281
If you're enjoying the podcast, make sure you're following along so you don't miss future episodes. And feel free to share this one with someone you think would take something from it.
Connect with Nic:
- Beyond the Reformer Instagram
- Soul Pilates Instagram
- Soul Pilates Education
- Nic's Instagram
- Join Soul at Home
- Book a Pilates Class
- Sign up to Our Newsletter
Connect with Georgia:
Interested in joining the September Teacher Training intake? Find all the details and book a call here.