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Beyond Now · Aug 22, 2023 · 39 min

Ep 7: AI, Debt Recovery & Consumer Duty: The impact, challenges and opportunities

Delve into the world of AI in Debt Collection as we sit down with Daniel Garcia, Head of Governance, Risk & Compliance at TORI to dissect the potential impact, challenges, and opportunities that AI introduces to debt recovery processes. This episode also touches upon the ever-evolving landscape of cybersecurity and payments, and includes a thought-provoking discussion on the opportunities and challenges of Consumer Duty. Daniel Garcia will be speaking at the UKCCC event on September 14th 2023 about the specific uses of AI in collections, future regulation and integration.

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Delve into the world of AI in Debt Collection as we sit down with Daniel Garcia, Head of Governance, Risk & Compliance at TORI to dissect the potential impact, challenges, and opportunities that AI introduces to debt recovery processes. This episode also touches upon the ever-evolving landscape of cybersecurity and payments, and includes a thought-provoking discussion on the opportunities and challenges of Consumer Duty. 

Daniel Garcia will be speaking at the UKCCC event on September 14th 2023 about the specific uses of AI in collections, future regulation and integration.



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