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Beyond Now · Oct 24, 2023 · 33 min

Ep 13: The Importance of Education, Empathy and Technology in Debt Collection

In this episode, we’re joined by Isobel Crosse, Head of Strategy and UX at the TDX Group as we unpack the dynamics of debt collection and consumer duty. From empowering young minds with financial knowledge to the role of technology and collaboration, we deep dive into the evolving landscape of debt recovery.

0:00-33:46
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In this episode, we’re joined by Isobel Crosse, Head of Strategy and UX at the TDX Group as we unpack the dynamics of debt collection and consumer duty. From empowering young minds with financial knowledge to the role of technology and collaboration, we deep dive into the evolving landscape of debt recovery.

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