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B2B Tech Talk with Ingram Micro · Oct 2, 2024 · 21 min

Unpacking the CARE Program

To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program. Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about: The importance of customer success The CARE program and what it means for customers How customer success raises contract value To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.

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show notes

To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program.

Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about:
  • The importance of customer success
  • The CARE program and what it means for customers 
  • How customer success raises contract value

To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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