Erin O'Donnell on Building HiSERV North America

Erin O'Donnell has spent nearly four decades in aviation, from her first internship at Chicago Midway Airport to leading one of the industry's newest ground support equipment leasing ventures. In this episode of the AviationPros Podcast, O'Donnell discusses HiSERV's recent expansion into North America, the growing role of leasing and pooling models, the challenges surrounding electrification and how data-driven fleet management is reshaping ramp operations.