Feb. 5, 2026 | Meet Megan and Lauren: dealership AI avatars; UAW, VW reach tentative deal

February 5 · 22 min · 15.9 MB

0:00-22:02

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Automotive News Retail Tech Reporter Mark Hollmer talks about how dealerships are starting to use AI avatars in their customer service. The UAW and Volkswagen have reached a tentative agreement covering the Chattanooga plant nearly two years after workers voted to join the union. Plus, VW of America aims for a 10 percent sales increase amid tensions with dealers.