Automatic

Agentic AI and automation from the perspective of whoever has to maintain it in six months. Where an agent genuinely belongs in a process, where a plain script is enough, how to design a handoff to a human, and what breaks quietly at scale. Each episode takes one automation decision and reasons it through end to end — including the maintenance burden, the failure modes and the honest question of whether the process should exist at all. Written for operators and technical leads, deliberately free of hype. Five or six minutes an episode. Topics include where an agent belongs versus a plain script, designing human handoffs, error handling and observability, maintenance burden, process mapping before automation, measuring what a workflow saves, and knowing when a process should be deleted instead. Produced by Automatic.co, agentic AI and automation consulting. Full details, services and further reading at https://automatic.co