Behind the Scenes at St. Paul's Cathedral (with Sandra Lynes Timbrell)

St. Paul's Cathedral is one of the most well-known buildings in the world. It has a rich history and serves many varied purposes, from Royal services to a place of sanctuary and a highly prioritised destination for international tourists. In this episode, host Tom Dawson speaks to St. Paul's Director of Visitor Experience, Sandra Lynes Timbrell.

After a tour of the building, Tom and Sandra settle in the Chapter House - where most of the offices that run St. Paul's are located - to discuss everything there is to know about the operation behind this iconic landmark.

They discuss a huge variety of subjects... from the unique management structure of St. Paul's (which combines religious and business inputs), to the re-shaping of the international tourist market post-COVID. A key theme that shines through is Sandra's focus on innovation and a can-do attitude to embracing new commercial opportunities.

There are useful lessons and insights here for anyone working with a variety of stakeholders and trying to take an enterprising approach to opening up new revenue streams.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/