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Allied Pilots Association · Oct 10, 2025 · 26 min

Positive Rate Episode 66: Captain's Authority Committee

Communications Committee Deputy Chair FO Melissa Monahan talks with Captain's Authority Committee Chair CA Carl Jackson about how his committee monitors and documents instances of pilot pushing by gate agents and customer service managers. If you need help during a challenging situation, call the Captain's Authority Hotline: 817-302-2338. If you want to tell the committee about an incident after the fact, fill out a Captain's Authority Threats form on AlliedPilots.org. CA Jackson stressed that his committee welcomes contributions from First Officers.

0:00-26:04
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Communications Committee Deputy Chair FO Melissa Monahan talks with Captain's Authority Committee Chair CA Carl Jackson about how his committee monitors and documents instances of pilot pushing by gate agents and customer service managers. If you need help during a challenging situation, call the Captain's Authority Hotline: 817-302-2338. If you want to tell the committee about an incident after the fact, fill out a Captain's Authority Threats form on AlliedPilots.org. CA Jackson stressed that his committee welcomes contributions from First Officers.

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