Client care champions: The role of veterinary CSRs

Dec 11, 2025 · 1 hr 10 min · Season 2 · Episode 8 · 67.7 MB

0:00-1:10:21

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Join the All Things Veterinary podcast as we shine a spotlight on the critical role of Client Service Representatives (CSRs) in today’s veterinary practices. Hear from our panel of experienced practice managers as they share their insights on how to train, support, and celebrate the people at the front desk.

Show notes:

Patterson Vet Academy : https://pattersonvetacademy.com/

VHMA Manager to Manager Podcast: https://www.vhma.org/education/podcast

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com