From NLP to LLMs: The Quest for a Reliable Chatbot

In this episode of AI + a16z, a16z General Partner Martin Casado and Rasa cofounder and CEO Alan Nichol discuss the past, present, and future of AI agents and chatbots. Alan shares his history working to solve this problem with traditional natural language processing (NLP), expounds on how large language models (LLMs) are helping to dull the many sharp corners of natural-language interactions, and explains how pairing them with inflexible business logic is a great combination.

Learn more:

Task-Oriented Dialogue with In-Context Learning

GoEX: Perspectives and Designs Towards a Runtime for Autonomous LLM Application

CALM Summit

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Alan Nichol

Martin Casado

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