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Acquiring Minds

2.5 Years from Buying to Exiting

Dec 11, 2023 · 1 hr 44 min · 100.4 MB
0:00-1:44:34

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Brian Lee Shields bought a barely-profitable property management business intending to improve, grow, & hold it forever. 

Topics in Brian’s interview:

  • Importance of energy vs talent 
  • Brian's partner and their complementary roles
  • Buying property management companies
  • Improving their net promoter score (NPS)
  • Building a culture of completion rate measurement
  • Relocating positions and outsourcing
  • Importance of trust in property management
  • Successfully transitioning to a remote-first business
  • Deciding to sell the business
  • His burnout and recovery

References and how to contact Brian:

Learn more about Walker Deibel's done-with-you buy-side advisory:

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