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ABNcast · January 29 · 25 min

Trip.com with James Spalding Episode 3

In this third of a mini-series of three ABNcast episodes featuring James Spalding, Regional Director for Northern Europe & North America at Trip.com, ABN's Lee Hayhurst talks about what happens when things don't go according to plan. How is Trip.com able to assist its airline partners to cope and recover in situations of irregular operations by being that conduit between them and customers looking for advice and information about what to do when travel is disrupted.

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In this third of a mini-series of three ABNcast episodes featuring James Spalding, Regional Director for Northern Europe & North America at Trip.com, ABN's Lee Hayhurst talks about what happens when things don't go according to plan. How is Trip.com able to assist its airline partners to cope and recover in situations of irregular operations by being that conduit between them and customers looking for advice and information about what to do when travel is disrupted.


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